Find out more about how a subscription service works with Pivotal. We’ve broken down the details on contracts, choice of vehicles, and what’s included when you subscribe, so you have everything you need to make your choice.
Simon Richardson
Last update 2. March 2023 Reading time 2:52 min
About Pivotal
Pivotal is a subscription company for Land Rover and Jaguar vehicles that offers subscriptions on a 6-monthly basis, with the option to pause and restart for no penalty after the initial 90-day period after joining. Pivotal offers both personal and business subscriptions, the latter of which can be joined as a salary sacrifice scheme or as a business-funded scheme allowing both business and personal use. Pivotal also offers access to electric vehicles and has a mission statement geared towards sustainability and an environmentally friendly approach.
How it Works
The initial step is to confirm eligibility: you must be over 28 and have a minimum of two years’ no claims bonus with no convictions. Checks take 48 hours or slightly longer, and you can then choose your subscription tier. As with other subscription companies, insurance, breakdown cover, and maintenance are included, and you get a concierge service that sorts any issues and arranges for collection and delivery.
The initial lock-in period is 3 months, but after this, you can pause and restart your subscription as you wish. Alternatively, if you are happy, you can switch vehicles every six months or extend your subscription on the vehicle you already have – although Pivotal reserves the right to recall it for maintenance or to decommission it.
Costs and Fees
Pivotal works on a subscription tier basis, with each tier allowing you access to a different range of vehicles.
Blue: £850 per month
Drive a Land Rover Discovery Sport, Jaguar F-PACE or Range Rover Evoque
Indigo: £1250 per month
Drive a Jaguar I-PACE, Range Rover Velar, or Land Rover Discovery
Violet: £1550 per month
Drive the agile and dynamic Range Rover Sport or Land Rover Defender 110
Ultraviolet: £2000 per month
Drive the ultimate, the Range Rover
The joining fee is £550, and while switches are accessible every six months, you can also pay a one-off £250 if you want to do this earlier. A new vehicle delivery after a subscription pause is also £250.
Meanwhile, excess mileage is charged at £0.20 per mile and the excess for insurance claims is £500 (or £150 for windscreen damage).
Brands & Models
Pivotal are partnered exclusively with Jaguar Land Rover to offer their vehicles, all new or under 18 months old:
Land Rover Discovery Sport, Jaguar F-PACE or Range Rover Evoque, Range Rover Velar, Land Rover Discovery, Range Rover Sport, Land Rover Defender 110, Range Rover
All vehicles come with top spec, although there is no option to customise the vehicles as yet.
Notice Periods
At the start of a contract, you have a 30-day cooling off period. Then, you’re locked in for 3 months before you can pause or cancel for no cost. Vehicle switches happen automatically every six months.
What’s Special about Pivotal?
Pivotal exclusively offers Jaguar and Land Rover vehicles, with the top of the range Range Rover also available, as well as the latest electric models. The wide variety of business options establish them as a company with a corporate focus, but the tiers of subscription mean that Pivotal aren’t completely inaccessible to individuals. Being able to pause and restart is a benefit for many, especially those who travel to different places for work.
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FAQs
What cars can I drive with Pivotal?
Pivotal is a subscription service for Jaguar Land Rover, offering four tiers of subscription. Customers can choose from a range of vehicles, including the Discovery Sport, Jaguar F-PACE, Range Rover Evoque, Jaguar I-PACE, Range Rover Velar, Defender 90, Discovery, Range Rover Sport, Defender 110 Range Rover, and Range Rover.
Is Pivotal a flexible service?
Pivotal customers have the option to pause and restart their subscriptions after an initial 3-month period. After six months, there is also the option to change or upgrade your subscription.
Are there any upfront fees?
The joining fee for Pivotal is £550, inclusive of VAT.
Is insurance included with Pivotal?
Insurance is included with all tiers of Pivotal subscription. The only thing you have to pay for is fuel.
Can I use Pivotal as a business?
Pivotal offers separate subscription terms for personal and business use. On the business side, extra options include an employee salary sacrifice scheme, and assistance with charging an EV in the workplace.
Conclusion
Pivotal offers a premium service aimed mainly at businesses, with a salary sacrifice scheme and a focus on top-spec and electric vehicles from the Land Rover / Jaguar range. For everyday users, there are certainly cheaper options available from competitors, but Pivotal offers new or nearly new vehicles with good mileage allowances and longer terms of six months. The pause and restart option is something that not a lot of other companies offer, and the premium service that Pivotal offer would certainly only be enhanced by allowing customers a certain amount of freedom to customise a vehicle on order.
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Pivotal use their Facebook in large part for taking you through the interior spec of their Land Rover / Jaguar vehicles.