This article about Care by Volvo breaks down everything you need to know about the company, how their contracts work, and what your options are with regards to extending, upgrading, canceling, and more. We’ve even given you a guide on vehicles and guide pricing, so you can easily compare subscriptions and make an informed decision.
Last update 2023-02-28 Reading time 2:30 min
About Care by Volvo
Care by Volvo is Volvo’s own subscription service, allowing customers access to the full range of Volvo vehicles on terms as short as 4 months (or 12 months in Illinois). Customers have access to a wide range of the latest cars from Volvo, and benefit from servicing and maintenance, as well as wear protection and insurance. The Care by Volvo subscription is available throughout the US, in States in which Volvo operates.
How it works
Volvo assesses your eligibility and goes through the necessary ID and license checks before offering a price list. Then, you have a choice of the range of Volvo vehicles, with tax, maintenance, servicing, breakdown cover and insurance included. The Volvo insurance policy is part age and part vehicle based.
The subscription term is 4 months, with the option to renew, return or even purchase the vehicle at the end of this period. Volvo take their monthly subscription charge one month in advance, and any other costs incurred are charged at the end of the term or on the annual service.
Customers also have access to the Volvo helpline if they have any problems and can either collect or arrange for delivery of their vehicle.
Cost and fees
Volvo do not keep their inventory or price list online; currently, you must go through the initial sign-up process to find out about costs and vehicles.The mileage limit is set at 1250 per month with no option to extend this currently. Excess mileage is charged at $0.25 per mile.
Brands and models
Care by Volvo customers have access to the latest fleet of new Volvo vehicles. The selection service feels more like a purchase, as you can customize your vehicle by selecting trim before arranging to begin the service.
You cannot cancel your policy before the minimum 4-month period is up, but after that, you have the flexibility to cancel, extend or flip – or even purchase the vehicle.
What’s special about Care by Volvo?
Care by Volvo is a subscription service run by a car manufacturer – Volvo. For fans of the brand, or for those who want to have access to new models and favorable dealerships services, Care by Volvo makes sense. A 4-month subscription isn’t as flexible as some of its competitors, but it also allows you the option to purchase the vehicle at the end of the term, which pushes it even closer to a traditional lease business model.
However, the inclusion of insurance, maintenance, servicing and roadside assistance means that Care by Volvo operate as almost a hybrid lease/subscription company, which is a Unique Selling Point when compared with its subscription competitors.
Is Care by Volvo negotiable?
No, you can’t negotiate the monthly charge, and the mileage is also fixed at 1250 per month. You can of course drive more than that, but you will incur an excess per-mile charge. You can also opt to purchase your vehicle.
What cars are available with Care by Volvo?
The SC, S, and V ranges are widely covered. Also available is the C40, the electric SUV.
Does Care by Volvo include oil changes?
Yes, all scheduled maintenance is covered by Volvo, which includes a full service and oil change every 10,000 miles.
What’s the minimum term?
You can cancel after 5 months. However, the term you sign up to initially is 24 months.
What is excess wear?
Excess wear is the value of wear and tear that Volvo deem as allowable within your subscription contract. In Volvo’s case, that’s $1000, which includes dents as well as general wear and tear.
Care by Volvo offer car subscriptions on new vehicles to drivers who meet state guidelines (varied across the US), with insurance included. As their contract lengths are 2 years, they are less flexible than many of their competitors; however, they offer all the typical features of a car subscription (tyres, maintenance, servicing, breakdown cover, tax) as well as access to their Volvo on Call service.
For fans of Volvo cars, Care by Volvo will appeal as it offers the opportunity to drive their latest models without the hassle of ownership.
Care by Volvo do have a Facebook page, but it is currently underused.