By: Simon Richardson
Last update 4. November 2021 Reading time 1:54 min

About Carly

Carly is a car subscription company that operates in Melbourne and Sydney. As a specialist subscription firm, rather than a car sales company with a subscription arm, Carly offer several features that its competitors don’t, including the option to pause and restart your subscription at any time. Their fleet includes a range of new and used vehicles, with entry level vehicles priced at an accessible level for customers on a budget. There is no deposit and insurance excess is also set at an affordable level.

How it works

The Carly sign-up process is simple:

  1. Provide the necessary ID and credit documents
  2. Pass the relevant checks, then choose a subscription level
  3. Arrange delivery or collection of your first vehicle
  4. Pay for the first 15 days up front
  5. Swap, pause, restart or cancel by contacting Carly

Carly’s service includes picking up an old vehicle and replacing it with a new one when you’re ready to swap. Depending on the level of service you have subscribed to, you can either swap once per month (Entry, Medium), or twice (Ultimate).

Costs and fees

Carly offers three different tiers of subscription, with the following associated costs:

Entry: From $115 a week. Includes $3000 damage liability, 1200km per month and 30 cents per kilometre for excess mileage.

Medium: From $133 a week. Includes $2000 damage liability, 2400km per month and 20 cents per kilometre for excess mileage.

Ultimate: From $147 a week. Includes $1000 damage liability, 3600km per month and 10 cents per kilometre for excess mileage.

Payments are taken every 15 days to keep individual charged amounts low, and there is no deposit to pay.

Brands and models

Carly offer a wide range of vehicles, including models from different years – both new and second hand. While they keep several varieties of Kia, Nissan and Hyundai as part of their fleet, there are higher end models available, with brands such as Mercedes and Audi also represented.

Notice periods

The notice period is 30 days and notice can be given at any time.

What is special about Carly?

Carly have positioned themselves at the affordable and flexible end of the market. The lack of deposit, combined with a lower end price of $115 per month, makes their service accessible to most budgets. Their top tier, while not much more expensive than the lower tiers, offers the benefit of two free swaps per month and a lower excess liability, as well as better mileage package.

Perhaps the main selling point though, is that Carly allow customers to pause and restart their subscription at any point, which allows for even more savings. This isn’t something that their main competitors offer.

Social media

Carly uses its Facebook to update customers on new vehicles and recent offers.


Carly offer a large fleet of vehicles with their main focus on the lower end of the market. With second-hand and new options available, as well as flexible mileage plans and relatively low excess liability, customers on a budget will be attracted to their simple, flexible service. The option to have cars delivered and collected is also a plus point, as is the lack of deposit. With availability in both Melbourne and Sydney, Carly also cover a large part of the country’s main urban areas.

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Carly Reviews

4.3 of 5 stars
4 Reviews
4.3 of 5 stars
2 of 5 stars
1 Reviews 2021
2 of 5 stars
5 of 5 stars
3 Reviews 2020
5 of 5 stars

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  1. Add the rating to my previous comment - from Anon | 21. July 2021
  2. The cars and the product are very good. However, I was let down badly on our 2nd subscription. After moving our from entry to medium after the first 14 days, it went up extra $45 per week without notice above the stated medium fee when signed. And when we came to announce when we'd return the car after 3 months use, Carly changed the rules in comparison to the 1st subscription and insisted on 30 days notice. Previously 7 days had been more than enough. I hope the customer clarity and service improves. We may return then. - from Anon | 21. July 2021
  3. No deposit, pause and restart, seriously cheap… I can’t think of anything bad to say about Carly. They look after their customers! - from Gavin B | 20. February 2020
  4. I think that for $115 a month, a car where all maintenance and roadside stuff is taken care of and if you don’t need it for a while you can pause or give it back, is a pretty good deal myself. - from Bambolam11 | 8. February 2020
  5. I really like the service that Carly offers. They’ve thought of everything they can to keep it easy for you to pay, including taking money every 15 days. There’s also a bit of flexibility with models so you can have something a bit more modest or go a bit flashier if you wish. - from Carl | 14. January 2020

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