About Care by Volvo

Care by Volvo is Volvo’s own subscription service, allowing customers access to the full range of Volvo vehicles on long-term subscriptions. As the terms available are 2 years, the service will feel more like a lease than a subscription to many, but the option to extend the contract and to include insurance as part of the subscription deal is what makes Care by Volvo a subscription service rather than a lease. Customers can also switch out their car for a different one after a year.

Customers have access to the full Volvo range, and benefit from Volvo on Call, as well as servicing through the company. The Care by Volvo subscription is available at selected Volvo dealerships in Canada (contact Volvo for details).

How it works

Volvo assess your eligibility and go through the necessary ID and license checks before offering a price list. Then, you have a choice of the full range of Volvo vehicles, with tax, maintenance, servicing, breakdown cover and insurance included.

The subscription term is 24 months, with the option to renew, return or even purchase the vehicle at the end of this period. Volvo take their monthly subscription charge one month in advance, and any other costs incurred are charged at the end of the term or on the annual service. After the first 12 months of a term, customers have the option to swap their vehicle for a different one – but this isn’t compulsory.

Customers also have access to the Volvo helpline if they have any problems and can either collect or arrange for delivery of their vehicle.​

Costs and fees

At present, Volvo are only offering subscriptions in Canada at $999 per month, with a $500 deposit. However, the vehicle options are fully customizable as if you own the vehicle. The annual mileage allowance is 24,000km, with excess mileage charged at $0.16 per kilometer.

Brands and models

Care by Volvo customers have access to two new Volvo vehicles:

2020 S60 R-Design
2020 V60 R-Design

The selection service feels more like a purchase, as you can customize your vehicle by selecting trim before arranging to begin the service.

Notice periods

As subscriptions are on a fixed term, Volvo contact their customers towards the end of their 2 year agreement to see if they would like to extend, cancel or flip vehicles.​​

What’s special about Care by Volvo?

Care by Volvo is a subscription service run by a car manufacturer – Volvo. For fans of the brand, or for those who want to have access to new models and favorable dealership services, Care by Volvo makes sense. While the subscription, at 24 months, is long-term compared with its competitors, it also allows you the option to purchase the vehicle at the end of the term, which pushes it even closer to a traditional lease business model.

However, the inclusion of insurance, maintenance, servicing and roadside assistance means that Care by Volvo operate as almost a hybrid lease/subscription company, which is a Unique Selling Point when compared with its subscription competitors.

Videos

Social media

Care by Volvo do have a Facebook page, but it is currently underused.

Conclusion

Care by Volvo offer car subscriptions on new vehicles to drivers who meet state guidelines, with insurance included. As their contract lengths are 2 years, they are less flexible than many of their competitors; however, they offer all the typical features of a car subscription (tyres, maintenance, servicing, breakdown cover, tax) as well as access to their Volvo on Call service.

For fans of Volvo cars, Care by Volvo will appeal as it offers the opportunity to drive their latest models without the hassle of ownership.​​

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Care by Volvo Reviews

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  1. Care by Volvo know what they’re doing. They’ve figured out how to get more customers involved without having to buy and I think that’s great. The car range and the service itself is very professional and it feels like you can trust the service despite it being a bit unknown in Canada. - from JasonD | 30. January 2020
  2. You get great cars and the customer service is faultless as far as I can see, but these are 2-year terms. I’d call that more a lease than a subscription, even with the perks. - from Charles1959 | 21. January 2020
  3. Nice – I like getting access to new models as they come out and being able to change every 2 years so that I can get hold of them. Great idea! - from TopCat888 | 16. January 2020

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