Want to know more about how Roam works? We’ve done all the research so you don’t have to. Read on for information on vehicle range, what’s included, terms and conditions and more. And if you want to shop around, you’ll be able to check out our other articles so you can compare how Roam stacks up against other car subscription companies out there too!
Last update 28. February 2023 Reading time 2:22 min
Roam is a simple, website subscription service that offers drivers in Ontario the chance to drive one of 80+ car models on plans starting at 1 month. They offer one of the largest fleets of car subscription vehicles across Ontario. Roam can deliver the vehicles depending on your location, and the service is available throughout Ontario.
How it works
Roam users start by visiting the website, verifying their license & account through their dashboard, and then choosing their vehicle of choice, delivery option and subscription length. Roam doesn’t check your credit score, but if you have a finance freeze or owed debt to your name, you won’t be able to use the service.
- You must have a valid G driver license in Ontario.
- You must be at least 23 years of age.
- You can’t have any major criminal convictions or moving violations.
- You can’t have more than 1 at-fault accident in the past 3 years
Costs and fees
Roam customers pay a $149 lifetime membership fee and a refundable security deposit of $1000, which is refunded back at the end of the subscription term. The base mileage package starts at 2000km, with plan options to customize up to 3000km at the start of the subscription for those who need to use the car for longer distances or times. Roam also provides useful addons, including secondary driver’s, and valet delivery.
The cost of subscription starts at $771, with a rolling month-to-month contract coming into effect if you wish to keep the vehicle for more than 3 months.
Brands and models
Roam customers can choose from over 15 brands and 80+ vehicle models, including:
- Honda CRV or Civic
- Hyundai Tucson or Elantra
- VW Tiguan or Jetta
- Mazda CX-5 or 3
- Nissan Rogue
- Toyota RAV-4 or Corolla
- Kia Forte
The minimum sign-up is 30 days. Customers can cancel at the end of each 30-day period.
What’s Special about Roam?
Essentially, Roam provides a typical service for subscription companies, which is comparable to others in Canada and across the border in the States. However, the main points of difference are that there are no credit checks, sign-up is easy, and their customer service is outstanding. This is a rarity in the car subscription market and when coupled with the generous standard mileage allowance, Roam’s offering has several clear benefits, particularly to high-use customers. Roam also offers fleet solutions to businesses who require vehicles for their employees or for day-to-day operations.
Where is Roam available?
Roam is currently available in Toronto, though the company also operates in Miami in the US, and is coming soon to Austin, Texas, so there is the possibility of more locations in Canada being served in future.
Can I get delivery?
Roam can arrange delivery within the predetermined Toronto radius, with deliveries further afield accessible through their Valet service. This will cost extra.
When can I cancel my subscription?
The initial commitment to Roam is 30 days, but after this period has lapsed, you can cancel at any time simply by giving 7 days’ notice.
Can I swap my car?
Roam do offer vehicle swaps with notice. To arrange this, just contact the team and they will assist you.
Does my subscription include insurance?
All Roam subscriptions include insurance. It is comprehensive and they provide all the relevant paperwork so you can see the terms and conditions.
Roam has gone out of their way to make their subscription service quick, easy and open to as many customers as possible. With a quick account creation process and no credit checks, as well as a carefully curated list of vehicles to choose from, the service will appeal to families, people in business, & young drivers. The mileage allowance is generous and all the standard extras (insurance, maintenance, valet, breakdown) are also included, meaning that Roam have covered almost all bases in their model.