Car subscriptions FAQ
What are car subscriptions?
Car subscriptions are like short-term leases. You choose a vehicle, go through an ID, credit and driver check process, then take delivery or arrange the collection of your vehicle. You have the option of a rolling contract, with returns, flips, upgrades and cancelations available at short notice.
Do car subscriptions include insurance?
Not all car subscriptions include insurance, but an increasing number do. Quite often, companies will tie you into insurance, and you should check the terms carefully, because the liabilities might be higher than you’re used to.
What about detailing?
A car subscription usually includes vehicle detailing or washes. It is important that if you have any problems with your car, that you speak to your subscription company straight away.
How often can I flip my car?
This varies from company to company. Typical minimum terms are a month, so you could drive a different vehicle every 4 weeks with some subscription contracts, although some prefer to tie you in for 3 or 6 months to avoid high administration volumes.
At the other end of the spectrum, it is possible to keep the same car on a rolling contract for up to a year with some companies, although it is common for them to ask you to return the car and switch it out every few weeks so that they can carry out routine inspections and repairs before offering the vehicle back out.
What if I have problems with a car?
If you have any problems, phone the company. As roadside assistance and general maintenance are included, they will deal with it at no extra cost. Exceptions might include windshields and tire rims, which can incur extra charges.
How many kilometers can I drive?
Typical mileage packages range from 1000-3000km per month. Most companies charge per kilometer on excess usage, which can be expensive.
Do I need to pay for anything other than fuel?
If you have a car subscription that includes insurance, then your only extra costs will be fuel and any tickets or extra charges you incur while in possession of the vehicle. Some companies will charge joining fees, but these are one-offs. Often, they tend to prefer a refundable deposit as a down payment.
What are the requirements to join?
Age restrictions vary from 21 to 25, but most car subscription companies in Canada won’t allow you to sign a contract if you have a recent criminal conviction, or any endorsements. There will typically be a credit check, but these are not difficult to pass.
Are subscriptions only for new cars?
No. Typically, you won’t be guaranteed a brand-new vehicle as they are used specifically for subscription and/or leasing purposes. However, it is likely that your vehicle will be under 3 years old, without significant mileage on the clock. Some companies do also offer new vehicles for subscriptions.
Can I take my car abroad?
You may be allowed to drive into the US, but check with the company first. Check out our site reviews for more information, and don’t forget to read the terms of your contract and ask your customer service representative if you have any questions.